Improved Communications through Objective Expertise

Aura Telecom Consulting offers rock-solid expertise for sound telecom decisions. From initial feasibility analysis and industry trend research, to RFP development for enterprise-wide telecom solutions, we offer comprehensive telecom consulting solutions that exceed our most demanding clients’ requirements.

Our expertise in evaluating client needs and objectives – together with Aura Telecom Consulting knowledge of vendor technologies, carrier services, and their associated cost structures – provides the unique ability to increase our clients’ bottom line revenue and save them valuable time. Whether an organization is looking for improved contact center metrics, VoIP technology, analysis of service agreements, or a full enterprise-wide solution, Aura Telecom Consulting offers the experienced work force and proven processes necessary for long-term project success. Our consulting engagements are typically “flat-fee” based and contractually guaranteed to meet each client’s specific needs, goals, and vision.

Consulting Engagements – Telephone Consultants

At Aura Telecom Consulting our products are expertise, proven processes, and time. We recognize the technological complexities businesses and organizations must face in this ever changing fast-paced world. While these technologies for voice and data applications can save time and money, boost efficiency and customer service, as well as improve access to critical information, they also take a tremendous amount of time, effort and expertise to manage and develop the proper solutions. How do you go about investigating all of the applicable technologies from sources without bias and find the time to do so?

Aura Telecom Consulting is here to help. We provide objective telecommunications and network solution consulting. We will work with you to help fully understand your business and the applicable solutions that exist. We do not represent any suppliers of equipment or services. We work solely for your best interests.

Everyone is a Consultant…

The terms Telecom Consultant and Telephone Consultant are often overused. In this industry, many individuals and companies classify themselves as consultants. They are most often sales people with a focus on “selling” specific equipment and carrier services for which they market. With the assistance of the underlying corporation, they will consult on how to buy their specific products and services. However, there are other types of organizations where the relationships and qualifications are not so well defined. These other types of telecom consultants may lead one to believe they are objective and qualified in their services and processes while many are accepting compensation from a select few vendors or have relationships which prevent an objective viewpoint, often without the knowledge of their client. There are also several franchise organizations that provide training for just one or two weeks to individuals with little to no technical telecom background, who then subsequently classify themselves as consultants. We believe and operate differently

We believe a truly objective “consultant” should be totally unbiased, not accepting compensation from vendors, and an expert in all facets of their chosen field. To be an expert in telecommunications, one should possess years of experience in engineering, sales, and management having a diverse background in carrier services as well as equipment. They must be able to envision the big picture and fully understand the technical details. They should know how carriers, vendors, and manufacturers’ internal processes work; how and where they make their money. How different technologies can or cannot fit together. Have the skill sets to design applications, develop Request for Proposals, negotiate, and manage projects. They should be able to provide exactly what impact solutions will make in an organization.

Aura Telecom knows first-hand how telecom solutions impact an organization. We will often purchase telecom equipment and software for our own internal evaluation of how well the products will perform in various environments and applications. The knowledge gained is for the sole benefit of our clients who engage our services. We lead the industry in experience, integrity, and objectivity. We will ensure your productivity and efficiency is improved and maximum value is achieved. And we are always here for our clients long after a project is successfully complete.

Aura Telecom Consultant Services include:

• RFP specification development
• Telephone systems evaluation
• Telecom network design
• Wide Area Network (WAN) design
• VoIP design and analysis
• Contact center design and analysis
• Customer service metrics evaluation
• Wireless applications evaluation
• Vendor and services negotiation
• Implementation management
• Troubleshooting assistance
• Tele management services
• Telecom Expense Management Services

The engagement of our highly experienced objective Telecom Consultants provides telecommunications advice, design, and negotiation for services and equipment applications. With decades of knowledge and expertise, we work with our clients to solve problems and create opportunities for them, without bias.

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