Features have always been what separate big-company phone systems from yours. But not any longer.

Business VoIP from Aura offers all the phone system features you would expect in a Fortune 500 phone system.
Best of all, we provide those features at a fraction of the cost. And since Aura owns our own Hosted PBX technology—the very best kind of Business VoIP—you can feel confident that all of these features will be available, consistently and reliably.
We are constantly providing you with new features that help you compete even better. All of our new features are available instantly, without any upgrade or download!

The following features are included with our Voice Plans:

• Unlimited Calling: Unlimited local and long distance minutes on any given extension
• Local Number Portability (LNP): Keep an existing phone number by porting it from your current provider.
• Directory Assistance (411)
• Emergency Service (911)

Calling Features:

• Caller ID/On Call Waiting: Know who’s calling before you answer.
• Call Forwarding: Redirect calls to your mobile or other phone so you won’t miss any calls.
• Call Hold: Easily put a call on hold while you answer another call.
• Call Transfer: Attended Transfer (alert forwarding party before transfer) & Blind Transfer (transfer the call directly).
• Call Conference (Three-way calling): Add a second outgoing call to an already connected call.
• Call Waiting: Be notified when someone else is trying to call if you are already on a call.
• Do Not Disturb: Callers go directly to voicemail when you don’t want to be disturbed.
• Call Logs: Provides detailed call records by extension or account.
• Set Caller ID: Select any number on your account that you would like to appear as your caller ID.
• Caller ID Block: Block your caller ID from being displayed on outbound calls.

Voicemail Features:

• Password Protected Voicemail: Prevent unauthorized access to voicemail.
• Voicemail Greeting Options: Unavailable / Busy / Employee’s Name.
• Voicemail to Email: Receive voicemail as a .wav file (or “audio file”) attached to email.
• Remote Access: Lets you check your voicemail through web interface.
• Multiple Mail folders: Provides the ability to organize and save old voice mails.
• Visual Waiting Indicator: Works with your IP phone’s message indicator light.

Inbox Features:

• Single Unified Inbox Access: Manage your voice, fax, and email messages from a single inbox in your email client.
• All Message Types Supported: Voice, fax, and email messages.
• Access Deleted Items: Recover deleted voice and fax items from your mail inbox.

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